Healthcare Customer Journey Mapping
Customer journey maps often expose pain points and opportunities for improvement in many other areas along the entire user journey – not just as it relates to software applications, but the process and overall customer...
Read MoreUX Research Methods and Techniques
Uncover and get a high-level overview of some of the key research tools available for uncovering user requirements, pain points, and their overall experience.
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How Voice Interfaces Will Impact Healthcare
Voice interfaces are not new in healthcare. What is new is the arrival of digital assistants powered by natural language processing, ambient computing, and machine learning. Learn how voice assistants will be used by physicians,...
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4 Benefits of Using a Microservices Architecture in Digital and Connected Health Solutions
Dive into what microservices is and discover the benefits of implementing a microservices architecture when it comes to accelerating your digital and connected health solution's time to market.
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7 Ways Learning Python Will Improve Your Software Testing
Looking to improve your software testing and make it more efficient? Learn from one of Macadamian's senior QA engineers how brushing up on your coding skills can make you a better tester.
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Why Provider IT Systems Aren’t Ready to Capitalize on Patient Data
Explore the challenges healthcare providers are facing when it comes to collecting, analyzing, and integrating patient data in order to obtain meaningful insights and improve patient outcomes.
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Beyond the Screen: Creating Context-Aware Alerts
When designing push notifications and alerts, it's vital to consider technology's context of use and the user's environment as whole to ensure alerts are delivered effectively. Let's look at two examples to visualize this.
Read MoreHow to Protect Patient Privacy and Information While Conducting Ethnographic Research
Focusing on the physician experience means that it was important to observe their interactions with patients. And of course, when observing patients, it's critical to take into account their privacy and confidentiality and ensure that...
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Healthcare Technology Trends 2018: Macadamian’s Experts Weigh In
We asked our experts in healthcare solutions about how we can expect technology to transform healthcare in 2018 and what businesses in the healthcare industry should pay attention to.
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Embracing Blue Sky Design Ideas in Your UX Projects
We explain how incorporating "blue sky" design ideas into your user experience projects can help you uncover the "wow" factor in your solution and help you improve your design to meet your end user's needs.
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How to Implement Voice Design in Multi-Channel Survey Delivery
In a recent client project, our team developed an Alexa skill to gather user survey information over the period of a clinical trial. We walk you through the elements of voice design we needed to...
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Why You Should Invest in UX for Your Enterprise Solution
If you're on the fence about investing in UX for your enterprise solution, our VP of User Experience Design, Scott Plewes, walks you through what exactly UX is, what it isn't, and how investing in...
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Combining AI and Blockchain to Push Frontiers in Healthcare
AI and blockchain are two technology trends that have each individually demonstrated their potential to impact the healthcare industry, but what about their impact when used in combination? In his second piece on the use...
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Field Kits: Capturing Data During Ethnographic Research Part Two
A field kit can be a powerful tool in UX research. Learn how you can modify your field kit for different ethnographic research environments to ensure you're collecting the best quality data in the most...
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Using the Design Thinking Process to Better the Community
Learn how Macadamian leveraged the Design Thinking process and our own expertise in design to solve challenges related to early childhood development and ending poverty in Edmonton at BarnRaise Edmonton 2017.
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