Training Details

Overview

The UXD process ensures your users experience simple and meaningful interactions with your product.  In this course you'll be introduced to practical user experience design techniques that will help you:

• Clearly define user requirements and user tasks.
•  Integrate task information effectively into a UXD process.
• Develop a more intuitive, usable and successful product

Benefits

After completing this course, you will be able to:

• Recognize and advocate the benefits of the UXD process in your organization.
• Recognize when and how to incorporate user requirements and UXD in the development of products.
• Provide tips on when and how to incorporate UXD into your development process.
• Select appropriate UXD activities for specific goals and circumstances.
• Assemble the necessary resources to conduct UXD activities.

Who should attend?

• Product managers
• Information Architects
• Software/Web/Application Developers
• Documentation and training specialists
• Managers of Software Developers creating user interfaces

Duration: 8 hour classroom-based training session
Course Price: $695 per participant + applicable taxes.

Course Outline

• Introduction to User Experience Design (UXD)
• What is UXD?
  • Why is it important?
  • What are the benefits of incorporating a UXD process?
• Business Requirements Overview
  • Business values
  • Customer values
  • Stakeholder value chain
  • Success metrics
• User Requirements Overview
  • User groups
  • Context of use
  • Task analysis
  • Usage scenarios
• User Interaction Design: Design methods and techniques
  • Information architecture
  • Interaction design
  • Design principles and best practices
  • Standards and guidelines
  • Prototyping and wireframes
• Usability Testing: Evaluation methods and techniques
  • Context and value
  • Characteristics and Lab setup
  • Usability research methods
• Pulling it all together: an approach to design and development
• Getting started in your next project
• Summary and Q&A