Expert Evaluation
If your customers are telling you your product is difficult to use, or you're not seeing the traction and conversion you expected, you are likely to uncover a few key usability issues with an expert usability evaluation.
We evaluate your product against best practices and examine it from an end-user’s point of view to find the small improvements that could make a big difference in your product’s usability. An expert evaluation is a useful tool when time and budgets are tight, or when new product concepts need quick validation before you commit more resources. If you have never invested in user experience or are not sure where to start, an expert evaluation may be right for you.
What We Do
Our usability and user experience experts will give you an expert evaluation on the state of the user experience, visual design and usability of your product. We'll also compare your product with those of your competitors. To do this we:
-
“Walk in your users’ shoes” by performing and evaluating the most common tasks associated with your product or service. We:
-
Identify the frequent and/or critical tasks that the users would be expected to complete
-
Understand the product or service's history and the rationale for the current design
-
Confirm our understanding of your product or service's intent and target users including their characteristics, expectations and objectives
-
Clarify how the success of your product or service will being measured,
-
Offer a prioritized list of problems and recommendations we encountered during our evaluation
What You Get
After our 7-10 day user experience evaluation, you'll receive a report outlining our findings, a list of key areas that need improvement, a list of areas that need more investigation, details on how you stack up against your competition, and a suggested action plan. You'll also receive:
-
Concrete recommendations for improving your product’s user experience
-
A solid foundation for future product development
-
Resolution to initial functionality, content and design issues
-
A quick, low-cost evaluation that is faster to complete than full usability testing
For more information, or to schedule an evaluation, please Contact Us.
Download the whitepaper, How To Get Amazing Software Out The Door Fast.
