White Papers

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Healthcare | Design and Usability | Product Management | Software Process | Mobility

Healthcare

[PODCAST] Electronic Health Records: Secrets of Successful Usability

by: Lorraine Chapman

Lorraine Chapman, research director at Macadamian, and Nancy Staggers, professor of informatics in the school of nursing at the University of Maryland, presented on the topic of EHR usability at the 2013 Healthcare Information & Management Systems Society (HIMSS) conference in New Orleans. It was such a hot topic that HIMSS invited them to present a second session to accommodate demand. In this exclusive audio podcast, Chapman and Staggers expand on their HIMSS presentation – providing strategic insights and practical advice to help you create incredible EHR user experiences that can benefit patients, physicians, hospitals and clinics.

Successful Healthcare Software: 10 Lessons

by: Quintin Armour and Didier Thizy

Ten critical lessons gleaned from years of practical experience developing healthcare software.

How to Create Engaging Patient Software

by: Lorraine Chapman, Anneliis Tosine, Patrick Pichette

Increasingly, software vendors are developing patient portals, PHRs and mobile self-care software. But how do you ensure patients will engage with these solutions for the long-term? And will clinicians work with them?

Written, for Software Managers looking to increase the adoption of patient-facing software, this paper is co-authored by Patrick Pichette, who managed the creation of the Canadian Medical Association's MyDoctor.ca solution, and includes lessons learned on patient software strategy and design best practices for measurable success.

11 Disruptive Technologies That Will Change the Face of Healthcare IT

by: Didier Thizy and Quintin Armour

In this paper, we look at the opportunities for innovation that new technologies like mobile devices, modern UI design frameworks, and voice and handwriting recognition provide to health software companies.

HIPAA Test Strategies

by: Macadamian Quality Assurance Team

When we test healthcare applications that store medical records, we also test for HIPAA compliance. This is a practical guide to testing software applications for HIPAA compliance.

User Centered Design of Medical Devices: Managing Use Related Hazards

by: Ron Gagnier

In no other industry does the user experience play as important a role as in the health care. Products in a medical environment need to be durable, easy to sanitize, but most of all easy to read, understand, set, maintain, and calibrate within the environment they are used.

Design and Usability

[Podcast Series] The UX Power Tools Behind Compelling Software: Part 1

by: Anneliis Tosine and Sara Fortier

How Task-Based Personas Can Help You Create Incredible User Experiences.

[PODCAST] The UXcellence Continuum

by: Lorraine Chapman

In this exclusive audio podcast Macadamian's research director, Lorraine Chapman, explains how companies can improve software products using the UXcellence Continuum.

A UX Maturity Model for Companies Seeking Competitive Advantage

by: Scott Plewes

Getting products with a fantastic user experience out the door is increasingly important. Companies like Apple have raised the bar for user experience (UX) design in consumer products and there have been corresponding increases in expectations in the enterprise world. Companies have responded by hiring consultants or professional UX designers. Yet despite the addition of talent, many organizations still don’t consistently get the results they desire. This detailed whitepaper will help you quickly identify where your organization is strong and weak in design, and what strategic moves are needed at each stage to consistently deliver great design across your product line.

Winning Prototypes: How to Capture Hearts & Minds of Stakeholders

by: Martin Larochelle, Mary Piontkowski, Didier Thizy

As an executive or product manager, you're under pressure to explore new sources of revenue. If you’re lucky, you have some options. You can create a new product, refresh an existing one, or expand your reach through new technologies and platforms.

One of the best ways to do this is to create a prototype: a functional and visually impressive representation of your vision that inspires and builds excitement. It's more than just a diagram or PowerPoint presentation. Your prototype should look like a product that's ready to ship.

Has the Usability Revolution Left Enterprise Software Behind?

by: Didier Thizy

Has the Usability Revolution left ERP Software Behind? A look at the stunning challenge facing this market.

Overhaul a UI Design Without Upsetting Users

by: Scott Plewes, Didier Thizy

Our new whitepaper shows you how to redesign software with confidence.

Nine Usability Mistakes Your Team Is Probably Making (And How to Fix Them)

by: Lorraine Chapman, Melanie Rodney, Didier Thizy

Tackling 9 of the most common usability process gaps healthcare teams have and how they can fix them.

Creating the Intelligent Interface: Why Wouldn’t You Do This?

by: Sue Hardman

Imagine a concept where you could create a seductive user interface not only at the front of your technology products, but through all aspects of your technology. If there was a better way, would you use it?

Product Management

Analytics and Big Data Drive Innovation in Enterprise Software

by: Asif Rehman and Didier Thizy

Today’s software product managers and product executives face a major inescapable trend that affects their customers on a daily basis. The amount of digital information for businesses is exploding. As Big Data goes mainstream, product managers must capitalize on four rising trends or risk being left behind by the companies that do.

10 Product Management Research Pitfalls

by: Lorraine Chapman

What customers say they want and what they really need can be very different. In this paper we outline 10 pitfalls to avoid to ensure you're getting the most out of your research with users.

How To Get Amazing Software Out The Door Fast

by: Didier Thizy, Scott Plewes

If we’re all using the same tools, have all jumped on the Agile bandwagon, and are all hiring the best designers, why are all products not created equal?

This paper details 5 steps to unbeatable product creation teams, which involve design, product management, and development seamlessly integrated and working together as one team.

The Software Manager’s Guide to Practical Innovation

by: Scott Plewes, Melanie Rodney, Didier Thizy

Product innovation and differentiation are consistently at the top of the list of challenges faced by software product executives and product managers. Yet there is a severe lack of practical tips on real innovation process - until now.

User Experience Design - Helping Product Managers Sleep Easier at Night

by: Lorraine Chapman and Scott Plewes

3 powerful ways to differentiate your product from the competition, boost success in the marketplace, and reduce your own workload.

Software Process

Why Isn’t Code Review Working?

by: Didier Thizy

How many serious quality defects and architectural issues is your code review process really catching?

[PODCAST] Amazing Software Scorecard

by: Macadamian

Rate your organization's software creation capabilities across 6 key dimensions - innovation, design, usability, agility, speed and quality. See how your team compares to others, and determine what areas might need attention.

Code Review Checklist

by: Macadamian

At Macadamian, before we commit any code to source control, we check it for compliance with this checklist and we’ve made it public for the use of software development teams implementing code review as part of their process.

Optimize Your Outsourcing Strategy

by: Macadamian

A simple, repeatable model for defining the outsourcing profile of any software project. It will help you devise an optimal outsourcing strategy and make the best use of all available development resources, whether they are internal, local, or overseas.

The Best Case Scenario - Strategies for Consistently Meeting Software Release Dates

by: Macadamian

Discover the ideas, rules, and strategies we’ve accumulated while working with some of the best development teams in the industry that help us release quality software on time.

Six Lessons for Outsourcing Software Development

by: Macadamian

Are you considering an outsourcing strategy, or have you tried some form of outsourcing but have been disappointed in the results? Here are six simple lessons you can use as a starting point to investigating the world of outsourcing.

Mobility

[PODCAST] The Rainbows & Unicorns of Mobile Design & Development

by: Tony Hooper and Jennifer Fraser

In this exclusive audio podcast Macadamian's director of engineering, Tony Hooper, and director of user experience design, Jennifer Fraser, speak to the realities of creating apps for today's fragmented mobile market. They outline three core challenges everyone encounters creating mobile apps and offer practical design tips and technical advice.

Your First Android Release – It Could Go Really Well (or Really, Really Badly)

by: Martin Larochelle

Between the rush to “get something out on Android” and the expectation that mobile projects should be quick and easy, teams often do not invest in the upfront product planning required to make their first foray into Android a success.

Choosing a Cross-Platform Mobile Framework: Analysis and Advice

by: Quintin Armour

Engineering your mobile application for only one mobile platform can be a risky endeavour, given the tight race between iOS, Android, BlackBerry and even Windows Phone 7. Should you adopt one of the emerging cross-platform mobile frameworks? We help you sort out the options.

Mobile Test Strategies

by: Tanya Dumaresq and Matt Villeneuve

Users want mobile applications to be simple and fast. With so much competition, if users don’t have an excellent experience with your application, they’ll switch to a rival. This paper presents strategies intended to highlight some of the areas where the testing of mobile apps differs from testing desktop or regular web applications.

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