Overview

User Requirements Analyses can help you uncover the true needs of your users and tailor your products to match. This course will help you ensure the needs of your users are considered and incorporated into your product or website to improve your chances of market success:

• Learn the process and techniques of user requirements analysis and definition through theory and hands-on exercises.
• Discover the purpose and benefits of clearly defining customer needs.
• Learn practical research techniques for effectively integrating user needs into a User Centered Design process.
  

Benefits

After completing this course, you will be able to:

• Understand the tools and techniques for collecting user requirements information.
• Focus your research program to effectively support design decisions in web and application development projects by applying User Centered Design techniques.
• Understand the basic approach to Usability Research.
• Translate customer needs into clear, measurable metrics and track these metrics throughout your project cycle.
• Effectively manage usability research contracts.
• Identify and capture user requirements to provide the foundation for design, including key required functionality, potential conflicts, priority settings, and design trade-offs.

Who should attend?

• Product managers
• Information architects
• Web developers
• Application developers
• User interface designers
• Marketing managers
• Web and web application architects
• Documentation and training managers
• Development team leaders

Course Outline