You spent a month writing detailed specifications of your new product, for the new team your organization decided to outsource to. You send the specs over, cross your fingers, knock on wood, hold your breath, and hope that the product you get back in 6 months matches those specs. Sound familiar?
Outsourcing everything from healthcare IT to software development to usability to domain expertise has become commonplace, and as such organizations are learning and re-learning lessons about outsourcing.
In fact one of my favorite topics to discuss with people I meet in the industry is to compare notes on their outsourcing strategies. Certain themes - trust, communication, cultural differences - tend to recur in every conversation.
Recently we've put together the most insightful themes and stories we've either experienced ourselves or heard from others in a whitepaper - Six Lessons For Outsourcing Healthcare Software Development For Medical Technology.