Macadamian Blog

How Interruption Storyboards Improve Electronic Health Records

Lorraine Chapman

This is the second installment in our audio podcast mini series titled, EHRs: Secrets of Successful Usability.

Interruption SToryboard

Listen to this sample audio clip from the podcast!

This is the second instalment in our audio podcast mini series titled, EHRs: Secrets of Successful Usability. This time out, Macadamian’s director of UX design, Jennifer Fraser  and I, Lorraine Chapman , director of research, discuss the benefits of interruption storyboards within the context of improving the usability of electronic health records.

Jennifer and I are joined by special guest Dr. Jeffrey Belden, family physician and associate

Creating electronic health records that really benefit patients, doctors, hospitals and clinics means you must look inside a physician’s brain for answers.

I suggest that you can improve EHR usability by using interruption storyboards  – a series of images that can help software teams visualize the contexts in which doctors interact with EHRs. We delve into interruption storyboards and how to use them effectively in Part 2 of Macadamian’s complimentary audio podcast mini series titled, EHRs: Secrets of Successful Usability.

Listen now to our audio podcast >>

After listening to this podcast you’ll be better equipped to:

  • improve patient safety within the context of EHRs;
  • design and prioritize key features of EHRs;
  • create cutting-edge EHRs.

When you access this podcast you’ll receive a sample interruption storyboard we developed in collaboration with a physician.

If you missed our first episode on how great EHR user experience benefits patients and physicians, please feel free to access it here.

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Author Overview

Lorraine Chapman

Lorraine is Macadamian’s Senior Director of Healthcare and plays a pivotal role in harmonizing end user needs, client expectations, and current technology. She leads clients in identifying product opportunities, conducting research, and planning UX strategy and growth. Her ability to grasp the subtle dynamics of business context and product requirements enables her to help define UX design strategy in support of fundamental business direction. She does this for medical information tool providers, EMR, as well as companies outside health care. Lorraine is recognized as an expert in UX research and Chair of the HIMSS Health IT User Experience Committee. Her expertise delivering human-centric solutions to health care providers makes her a sought after speaker and presenter to overflow audiences. As accomplished as she is, Lorraine is also a bit scary to some of us. She regularly gets up at 5:30 am, does a workout that most of us would associate with Navy Seals or Spartan warriors, and runs half-marathons when she doesn't find this tiring enough. No wonder Lorraine has earned the nickname "Xena, Warrior Princess" at Macadamian. When she not living her Linda Hamilton/Terminator workout lifestyle she loves spending time with her daughters and taking them to places ranging from Pembroke to Tuscany.